Our Voice spring 2020

We need your voice!

We are seeking four Consumer Advisors from diverse backgrounds to join Mercy Health’s Community Advisory Committee (CAC). Our advisors are passionate about making a positive difference to the care and services we provide.

As a Consumer Advisor, you will meet with other members of the CAC every two months (remotely or in person) to provide advice to our organisation on consumer, carer and community views, needs and priorities in health, residential aged care and home care services.

If you are interested in partnering with us, please contact Mercy Health Community Engagement Officer Mario Blandin de Chalain at [email protected] or phone 0466 593 949 for more information.

Consumer Advisor Kate Doherty

Everybody’s opinion is valued and it is a wonderful opportunity to have the consumer’s voice heard.

— Kate Doherty

Last reviewed October 20, 2020.

Care first for coronavirus patients

When Victoria experienced its second wave of coronavirus in July, Wyndham in Melbourne’s southwest was right in the eye of the storm. At Werribee Mercy Hospital, which is located in the centre of this region, staff have been working tirelessly and selflessly to provide compassionate care for people who have contracted the virus, and their families.

Care first for coronavirus patients

Connection, care and comfort for our most vulnerable during the pandemic

In the midst of the coronavirus pandemic and visitor restrictions, staff in Mercy Health Residential Aged Care homes have come up with thoughtful and creative ways to keep residents connected, engaged and comforted.

Connection, care and comfort for our most vulnerable during the pandemic

When actions speak louder than words

How do you lip read when everyone is wearing masks? One of Home Care Services' most animated home care workers has risen to the challenge, finding creative new ways to communicate with clients.

When actions speak louder than words